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What kind of notices will the member receive if their account is overdrawn?

The system will generate a notice for each paid item that overdraws the S4, showing that the item has been paid through Courtesy Pay. If you have an email address on file, we will email the notice to you. Otherwise, the notice will be printed and mailed. Additional warning or collection letters will be generated if the account remains overdrawn according to the following schedule:
Paid Overdraft Notice – Day of Occurrence
1st Warning Letter – 15 Days
2nd Warning Letter – 30 Days
3rd Letter – 45 Days with all services suspended

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