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What kind of notices will the member receive if their account is overdrawn?

The system will generate a notice for each paid item that overdraws the Share Draft Checking Account, showing that the item has been paid through Courtesy Pay.  If you have an email address on file, we will email the notice to you.  Otherwise, the notice will be printed and mailed.  Additional warning or collections letters will be generated if the account remains overdrawn according to the following schedule:

 

Paid Overdraft Notice – Day of Occurrence

1st Warning Letter – 15 Days

2nd Warning Letter – 30 Days

Freedom Credit Union will never contact you directly to request any of your personal or account information. If someone contacts you and requests this information, do not provide it. Hang up immediately and call us at 215-612-5900. This site may be used for authorized purposes only. Unauthorized access or use is not permitted and constitutes a crime punishable by law. Activity on this site is monitored for security purposes.

Likewise, if you receive an unexpected email or text message containing suspicious links, it is best to not click on any links and delete the message.
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