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Do I always have to use my user name and password to access my accounts?

You can choose to use a PIN versus your username and password when logging in. To set up your PIN, go to Settings; click on the Settings button (located in the scrolling menu bar at the bottom of the app) – General Settings and active the PIN feature. You will be required to enter and confirm the PIN.

PIN access uses two-factor authentication (your PIN and device ID) to access your accounts.

Freedom Credit Union will never contact you directly to request any of your personal or account information. If someone contacts you and requests this information, do not provide it. Hang up immediately and call us at 215-612-5900. Likewise, if you receive an unexpected email or text message containing suspicious links, it is best to not click on any links and delete the message.

Authorized use only. Site is monitored for security purposes. Unauthorized access is prohibited, and punishable by law.
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