Archive
How do I know if I’m eligible to use My Deposit Mobile?
After logging in and selecting the three bar navigation icon on top left hand side, you will see the “Deposits” option. Upon selecting the Deposits option, the application will proceed if you are eligible for the service. If you have a question regarding your access to this service, please call us at 215-612-5900.
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Is there a fee to deposit a check?
No charge is associated with this service. However, charges associated with data usage on your mobile device may apply. Check with your wireless carrier for more information.
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What is Mobile Check Deposit?
Mobile check deposit is a convenient, simple way to deposit a check into your Account using your iPhone®, iPad® or Android enabled device. With the Freedom Credit Union mobile banking application on your iPhone, you can take a photo of the front and back of your check, enter a few pieces of the check information,...
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What can you do on the Card section?
If your plastic card is lost or stolen you can block the cards immediately by using this function. All cards on your primary account will be visible in this section. (ATM, Check Cards and Credit Cards). You can browse by clicking the arrow beside the cards. Select the card you wish to block and tap...
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I am a signer on another account and it shows up on my App. I don’t want it on there, how can I remove that account?
You can hide the account by going to the Personalize page, select the account you wish to hide under account settings and then turn hide account on.
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Can I transfer to other accounts?
Transfers can be conducted within your account or to other Freedom CU accounts you have authorized to transfer in to. Transfers to other financial institutions are not permitted at this time.
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What functions can I perform with Freedom CU Mobile Banking?
Mobile Banking brings a wide variety of every day banking functions to your Mobile device. This is a free and convenient way to do your banking 24/7 at home or on the go. Some of the Primary functions include viewing account balances, viewing history, performing transfers, Making deposits and Paying Bills. Some other functions include...
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Is it secure?
Yes, the mobile application utilize best practices from online banking such as HTTPS, 128-bit SSL encryption, password access and application time-out when your phone is not in use. No confidential information is ever stored on your phone. If your phone is lost or stolen, the service can be immediately disabled by contacting Freedom Credit Union...
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How can I change my username?
Usernames cannot be changed from the App. If you need your username changed please contact Freedom Credit Union at 215-612-5900 for assistance.
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How can I find my username/ID?
Select Help from the menu and then Forgot Username.
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