Am I protected against fraud?
All Visa Business Credit Cards are protected with multiple layers of security which include zero liability, fraud monitoring, a three digit security code, and Verified by Visa, a free, simple-to-use service that confirms your identity with an extra password when you make an online transaction.Read More
Can I change my PIN number?
Yes. Once you receive your assigned PIN number, follow the directions to change your PIN. Detailed directions will be on the PIN mailer you receive.Read More
Are cash advances available with my Visa Business Credit Card?
Yes, you can take a cash advance at any financial institution or at an ATM using your assigned PIN. Remember, cash advances accrue interest immediately; however, there are no fees for a cash advance.Read More
Who do I contact at Freedom Credit Union if I have a question regarding my Visa Business Credit Card?
You can call 215-612-5954, Monday thru Friday, from 9am to 5pm, or after hours at 1-800-654-7728.Read More
Can I request additional cardholders for my account?
With Freedom Credit Union’s Visa Business Credit Card, you can have additional cardholders on your account at no additional charge. To request an additional cardholder, please call 215-612-5954. You will need that cardholder’s birth date and SSN, along with their home or cell phone number.Read More
How can I access my Account information or check my balance?
You can access your Visa Business Credit Card information including daily balances, last transactions posted, and available limits by logging onto: https://www.epscu.com/3140 from any computer. You will be able to view business spending, sign up for eStatements and view recent statements. This link is only available to the Control Account Holder.Read More
Can you make a payment any other way?
The Control Account Holder (company owner or department head) can make an ACH payment online by logging onto: https://www.epscu.com/3140 and choosing Online Service from the menu and clicking on “Make a Payment.” You can enter your financial institution’s information and an ACH payment will be withdrawn directly from that institution.Read More
Can I use Freedom Online Banking or Branches to make Visa Business Credit Card payments?
No, you will not be able to use Freedom’s Online Banking to transfer money to your Visa Business Credit Card or have a payment processed at the branch. Your Visa Business Credit Card payment must be mailed to a lockbox located at the address below for processing. Standard Payment Mailing Address: Freedom Credit Union PO...Read More
When are payments due each month for Visa Business Cards?
Your Visa Business Credit Card payment is due on the 26th of each month. If your payment is not received by the 26th, Freedom Credit Union will assess a $20 late fee.Read More
Why does my statement say “no balance due”?
Each cardholder will receive a statement, but some statements will show no balance due. Only the Control Account Holder (company owner or department head) will receive a statement with a balance due. The Control Account Holder statement will list all purchases made by his/her employees or department. However, each individual employee statement will only show...Read More